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General Data Protection Regulation (GDPR) | Cookies | Privacy Policy

At Debtcentres.co.uk we feel it’s important that any information we give you is easy to understand. Too many companies confuse things in “legal speak” and we don't want to do that.

Protecting your privacy is a legal requirement, and your trust is very important to us. This GDPR statement explains how Debtcentres.co.uk collect personal data from you, and how we will use and store your information.

Below are the important bits that you need to be aware of.

How your data will be used:

When you complete the enquiry form on Debtcentres.co.uk your details are passed to Hanover Insolvency Ltd. We do not provide your details to any other company; we do not ever contact you ourselves.

Also, unlike many other companies, we never pass on your details to third parties.

How we collect your personal data:

We use a contact form in which you provide some basic information to enable Hanover Insolvency Ltd to contact you. You are under no obligation to procide this data.

Deleting the information we hold on you:

If for any reason you are concerned that the personal information maintained by us is not correct, or should you wish to check what information we hold or have your personal information removed from our records, please contact us by email at privacy@debtcentres.co.uk and we will be happy to review, update or remove information as appropriate. After a maximum of 6 weeks the data you supplied will be permanently deleted from our systems.

What cookies are used?

We have set out below the main functional and analytical cookies that we use:

Cookie Name Purpose
ASP.NET_sessionid Page on website tracking
Google Analytics Behaviour Tracking
Google Adwords Track Conversions
Bing Track Conversions


What are cookies?

Cookies are small files of letters and numbers. These files are either stored in the memory of your computer or other device such as mobile phones or tablet devices (these cookies are generally known as session cookies) or are placed on the hard drive of your device (generally known as persistent cookies).

Cookies are created when you visit a website that uses cookies. Cookies are commonly used by websites to help the user’s browsing experience and provide more information about the user’s experience and interests. This information is generally used to make content and services more relevant.

For more details about cookies and details of how to delete and disable cookies you can visit www.aboutcookies.org and also see our section on more information and turning cookies off at Cookies

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  • Lorraine

    case study 1 Thank you so so much for what you have done for me. The pressure is lifted because of you, can't thank you enough.
    Regards Lorraine.
  • Paulo

    case study 2 I want to say a big thank you to all the team. You people are so fantastic, i couldn't believe it. You guys gave me my life back. I'm so happy right now, feeling so fresh and so emotional. Thanks for all the support and friendly process, thank you again.
  • Dad

    case study 3 It isn't an easy process and everyone he has spoken to has been wonderful. Thankyou for guiding him through the process.