• business Government Legislation could reduce your debts by up to 80% *

Complaints Procedure

If you are unhappy with the service we have provided you, you should email The Customer Service Manager at compliance@debtcentres.co.uk

It is our objective to try and resolve the complaint satisfactorily within 14 days. In some cases this may take longer, however, you will be contacted to inform you of the time scale required.

See if you qualify for an IVA and receive these benefits

  • check_circle Write off up to 80%* of your debt

  • check_circle No contact with your creditors again

  • check_circle One monthly payment for all your debts

  • check_circle Instantly freeze interest & late payments

  • check_circle Government backed scheme

  • check_circle Keep assets like your home & your car

Check If You Qualify Today


Real customers. Real reviews


Thank you so so much for what you have done for me. The pressure is lifted because of you, can't thank you enough.



I want to say a big thank you to all the team. You people are so fantastic, i couldn't believe it. You guys gave me my life back. I'm so happy right now, feeling so fresh and so emotional. Thanks for all the support and friendly process, thank you again.



It isn't an easy process and everyone he has spoken to has been wonderful. Thankyou for guiding him through the process.



Really easy to talk to and answered all my questions, and i had a lot. Helped me take back control of my finances.




Opening Hours

Opening hours: Mon - Fri 8am - 7pm

Helping people in debt since 2007

Free debt counselling, debt adjusting and credit information services are also available from the Money Advice Service.

Debtcentres.co.uk is a trading style of Libra Marketing Solutions Limited. Company No: 661572 ICO DPN: ZA079092

*An IVA (Individual Voluntary Arrangement) is subject to acceptance. Debt write off applies to unsecured debts and on completion of an IVA. In some IVA’s up to 80% of the debt can be written off. The amount written off will depend on your circumstances, income, assets and the current write-off policy of your creditors. Levels between 25% and 80% are realistic, depending on your ability to repay.

At Debtcentres.co.uk we do not give advice. On completion of our form, we will introduce you to Hanover Insolvency Limited (Hanover). We use the contact details you have given us on the form to make this introduction. We may receive a commission for this introduction.

Hanover do not administer or provide advice solely relating to debt management products, such as Debt Management Plans or Debt Payment Plans under the Debt Arrangement Scheme. They only provide advice after completing or receiving an initial fact-find where the individual(s) concerned meets the criteria for one of their insolvency solutions, therefore all advice is given in reasonable contemplation of an appointment.

Subject to income and expenditure calculations and personal circumstance.

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