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Accessibility Statement

DebtCentres.co.uk is committed to providing websites that are accessible to as many internet users as possible. We understand that many potential and existing visitors may have sight problems or other disabilities, and that we need to remove obstacles preventing you from engaging with us online.

WAI AA Compliance Logo Bobby AA Compliance Logo XHTML Compliance Logo CSS Compliance Logo

DebtCentres.co.uk not only meets recommended international standards, but also offers many extra features to make it even easier for everyone. They include:


The size of the text

You can make the text either bigger or smaller to suit you. How you do it depends on the system and web browser you're using. This is how to change the text size in the most commonly used browsers:

PCs

  • If you've got Internet Explorer, go to "View" on the top menu bar of the browser, scroll down and select "Text Size", then choose the size you need.
  • If you're using Netscape, Mozilla and Internet Explorer, go to "View" in the top bar, select "Text Zoom" or "Text size" and choose the size you need.

Macs

  • In Netscape or Internet Explorer, go to "View" in the top bar, then select "Text Zoom" or "Text size" and choose the size you need.
  • In Safari go to "View" in the top bar of the browser, then choose "Make text bigger" or "Make text smaller" in the dropdown menu.

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Simpler looking web pages

You can change the appearance of pages (the style sheet) to make them easier to read. This is how to change the style sheet in the most commonly used browsers:

PCs

  • In Internet Explorer, go to "Tools" on the top menu bar, select "Internet Options", then click on the "Accessibility" button. Click the top 3 boxes in the pop-up window. If you want to make your own style, you can do it by following the instructions in the lower half of the pop-up window.

Macs

  • In Internet Explorer under the "Explorer" menu, select "Preferences", then "Web Browser" then "Web Content". In the "Page Content" area, clear the check boxes next to the items you don't want, including the style sheet.
  • If you're using Safari, go to the "Safari" menu, select "Preferences" then "Advanced". Other style sheets can be attached here.

If you are using any other browser, check its "Help" facility to find out how to do it.

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Page layout

The pages on this website have been arranged in columns and you'll find that:

  • The main navigation will be at the top of the page.
  • The left column will always contain the main content of the page.
  • The right-hand column contains panels of related information, product features and additional information.

Skipping content

If you're using screen-reading software, you may wish to skip the menus once you've got to know the website well. However, we've built options in to each page to allow you to go to either page content or menus.

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Access through the keyboard

You can use your keyboard to navigate around the website. There are 4 "access keys" that act as shortcuts to take you to the main parts of the site. They are:

  • 1 = Home
  • 2 = IVA's
  • 3 = Debt Management
  • 4 = Bankroptcy
  • 5 = Trust Dead
  • 6 = Jargon Buster
  • 7 = Privacy
  • 8 = Accessibility
  • 9 = Contact Us
  • s = Submit current enquiry (Debt Help Application and Contact Us)

This is how you use them on the most commonly used browsers

PCs

  • In Internet Explorer press or hold down the ALT key, followed by the access key number or letter, then press the ENTER key.
  • In Netscape press or hold down the ALT key and the access key number or letter

Macs

  • In Internet Explorer, Netscape and Safari hold down the CONTROL key and the access key number or letter.

If you are using any other browser, check its "Help" facility to find out how to do it.

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Further information about web accessibility

Disability Rights Commission (DRC)

The DRC's website is a good resource for learning about the problems faced by disabled people, both online and offline.

www.drc-gb.org (opens in external window)

Royal National Institute for the Blind (RNIB)

The Royal National Institute for the Blind (RNIB) is an excellent source of information.

www.rnib.org.uk (opens in external window)

AbilityNet

AbilityNet helps people with disabilities with advice, factsheets, assessments, training and assistive technology.

www.abilitynet.org.uk (opens in external window)

JAWS Screen Reader

To obtain a copy of the JAWS screen reader (opens in external window)

Lynx text only Browser

To obtain a copy of the Lynx text only browser (opens in external window)

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Reviews
  • Lorraine

    case study 1 Thank you so so much for what you have done for me. The pressure is lifted because of you, can't thank you enough.
    Regards Lorraine.
  • Paulo

    case study 2 I want to say a big thank you to all the team. You people are so fantastic, i couldn't believe it. You guys gave me my life back. I'm so happy right now, feeling so fresh and so emotional. Thanks for all the support and friendly process, thank you again.
    Paulo.
  • Dad

    case study 3 It isn't an easy process and everyone he has spoken to has been wonderful. Thankyou for guiding him through the process.
    Dad.