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Debt Centres - Nationwide Support



UK Legislation could reduce your debts by up to 70%*

Complaints Procedure

If you are unhappy with the service we have provided you, you should email The Customer Service Manager at compliance@debtcentres.co.uk

It is our objective to try and resolve the complaint satisfactorily within 14 days. In some cases this may take longer, however, you will be contacted to inform you of the time scale required.

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Case Studies
  • Mr. D from Salisbury

    case study 1 Mr. D from Salisbury was paying £250 per month towards two Barclaycards with combined balances of over £6k. He was paying £250 per month of which £180 was an interest charge. Mr. D has been paying £99 per month into his debt management plan since August 2012. £25.50 is retained each month as an administration fee and interest and charges are frozen across all of his debts.
  • Mrs. S from Oldbury

    case study 2 Mrs. S from Oldbury was paying £475 per month towards £17,500 of unsecured debt to multiple creditors, including high interest charging payday loans. She has been paying £120 per month into her debt management plan since July 2012. £35.50 is retained each month as an administration fee and interest and charges are frozen across all of her debts.
  • Mr. H from Harrogate

    case study 3 Mr. H from Harrogate was paying £580 per month towards over £24,000 of unsecured credit, including three high interest charging credit cards. Mr. H has been paying £202 per month into his debt management plan since August 2009. £41.02 is retained each month as an administration fee and interest and charges are frozen across all of his debts.